Privacy Policy

Privacy Policy

Introduction

Welcome to https://hotel-congress.pobb.net (hereafter referred to as “Hotel Congress,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy outlines our practices regarding data collection, storage, and usage, ensuring compliance with various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado Privacy Act (CPA), USA
  • Utah Consumer Sales and Privacy Act (UCPA), USA
  • Connecticut Personal Data Protection Act (CTDPA), USA
  • Virginia Consumer Data Protection Act (VCDPA), USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, services, and products offered at https://hotel-congress.pobb.net. However, please be advised that it does not extend to third-party platforms, applications, or services accessed through links on our site, as these follow their own privacy guidelines.

Processing Activities

This policy is designed to guide you when interacting with us in the following ways:

  1. Using our applications and services as an authorized user.
  2. Visiting websites linked to this Privacy Policy.
  3. Communicating with us via newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect diverse types of personal information, including:

  • Account Information: Details required to create and manage your account.
  • Payment Information: Data related to your payment methods for transactions on our platform.
  • Financial Information: Information about your financial status or transaction history (if provided).
  • Purchase Information: Details of products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers and settings from your mobile device, used for improved user experience.
  • Location Data: Information about your physical location when using our location-based services.
  • Feedback: Your opinions, comments, and suggestions to enhance our products and services.
  • Social Media Information: Data shared when you interact with us on social media platforms.
  • Product Information: Details about the products or services that interest you.

We obtain this data through direct user input, interactions with our platform, and automated technologies used for analytics and personalization. Additionally, we may receive personal information from third parties who assist in providing our services, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our website and gather analytics. Cookies are categorized as:

  • Strictly Necessary: These ensure basic functions of the site, like secure login.
  • Preference: Customizing settings and preferences for a personalized experience.
  • Analytics: Tracking aggregated user data to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified during collection or as required by law. Once these purposes are fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

Hotel Congress implements robust organizational safeguards and security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption for data in transit and at rest, as well as engagement with secure third-party processing partners.

Children’s Privacy

We do not intentionally collect or store any personal data from children under 18 years of age. If you are a parent or guardian concerned about the collection of your child’s information, please contact us using the details provided below.

Your Rights

Depending on your jurisdiction and local laws, you may have certain rights regarding your personal data, including:

  • Access to your data and its rectification if inaccurate.
  • Erasure (right to be forgotten) under specific circumstances.
  • Restriction or objection to the processing of your data in certain cases.
  • Data portability, allowing you to transfer your data to another controller.
  • The right not to be subject to automated individual decision-making or profiling.
  • The right to lodge appeals and complaints with relevant supervisory authorities.

To exercise these rights or seek further information, please contact our privacy team using the details provided below.

Changes to Policy

Hotel Congress reserves the right to update this Privacy Policy at any time. We will post any modifications on our website, ensuring that you are always informed about how we handle your personal data.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding your data, please contact us: